Statement - Coronavirus
Unisto is continuing to monitor developments with respect to the Coronavirus (COVID-19) and its variants. For our UK sales and distribution organisation we continue to work from home from time-to-time although many of our Team are opting to come to the office where we have good ventilation and spacing between workstations. Customer service continues at a high level, as it has throughout the pandemic.
Our external Business Managers are all fully vaccinated and ready to visit customers. They will comply with your site regulations and are fully equipped with vaccine certificates, face masks and hand sanitizer.
We have a Pandemic Team that is monitoring the situation. This Team will guide our actions should government advice and rules change in order to maintain our business continuity.
Supply Chain and Customer Impacts:
The global supply chain impact is reduced although we continue to see pockets of disruption in our Asian manufacturing plants. Airfreight and shipping charges are still at much higher levels than pre-pandemic.
Delivery lead-times for European manufactured products are normal, although we are experiencing some delays due to local lock-downs at our plant in Malaysia. We hold healthy stocks of security seal products here in the United Kingdom as a service to our customers.
Our Distribution Centre in Essex is working normally. That means orders placed before 12 noon will be delivered on the next working day, as usual.
We will continue to provide updates as autumn approaches and vaccine effectiveness, in time, is likely to wane.
Our contingency preparedness as part of our ISO 9001 business resilience planning has been very effective throughout the pandemic, helping us to work safely, securely and with our normal level of customer service. This will be reviewed and updated based on our experience and industry best practice for continuous improvement.
Unisto is committed to providing the superior service and support that our customers expect. If you find we fall short of that, you have questions or concerns about the supply of our products, please get in touch and we will provide you with answers.
Thank you for your support.
Donald Miller, Sales & Marketing Director